Your sweat-free support hub for all things Neat.

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Featured Articles

What are your shipping options and costs?
Can I change or cancel my order after I’ve placed it?
Do I need an account to place an order?
I forgot my password – how can I reset it?
How do I use a promo code or gift card at checkout?
I didn’t get an order confirmation or tracking email – what now?

Product Information

What makes Neat Apparel shirts different from other sweat-proof clothing?
Neat Apparel Sizing Guide: How do I choose the right size?
What are the shirts made of? (Materials & Fabric FAQ)
How do I wash and care for my Neat shirt?
How long will the sweat-proof benefits last?
6 articles

Order & Payment

How do I use a promo code or gift card at checkout?
What payment methods do you accept?
Can I change or cancel my order after I’ve placed it?
How do I track my order status?
I didn’t get an order confirmation or tracking email – what now?
5 articles

Shipping & Delivery

Do you ship internationally?
What are your shipping options and costs?
When will my order ship?
How do I track my order?
My package is late, lost, or stolen – what should I do?
6 articles

Returns & Refunds

What is your return/exchange policy?
How do I return or exchange an item?
Do I have to pay for return shipping?
How long will my refund or exchange take?
I received the wrong item or a damaged product – what should I do?
7 articles

Technical Support

I’m having trouble placing an order (Website Issues).
How do I contact support for technical issues?
Which browsers and devices work best with your website?
3 articles

Account Management

How do I create an account on Neat Apparel’s site?
I forgot my password – how can I reset it?
I can’t log into my account.
Do I need an account to place an order?
How do I subscribe or unsubscribe from the newsletter?
5 articles