Tobio's FAQ
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Welcome to Tobio’s FAQ!
Search for the articles here or browse the categories below.
Featured Articles
How long does delivery take?
Do you ship to my country?
How big is the mini watercolor set?
How do I fill the waterbrush?
How can I contact you?
I didn’t receive the painting guide. Where is it?
Orders & Shipping
How long does delivery take?
How can I track my order?
My order hasn’t arrived yet. What should I do?
Do you ship to my country?
Can I change my shipping address after placing an order?
5 articles
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Returns & Refunds
Can I cancel my order?
How do refunds work?
I received a damaged or defective product. What now?
3 articles
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Product Information
How big is the mini watercolor set?
Is the watercolor paint washable from clothes?
How do I fill the waterbrush?
Is the set suitable for children?
I didn’t receive the painting guide. Where is it?
5 articles
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Payments & Discounts
What payment methods do you accept?
I forgot to apply my discount code. Can I still get the discount?
How do I apply promo/discount codes?
3 articles
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Customer Support
How can I contact you?
I didn't receive a response, what should I do?
2 articles
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