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Featured Articles

How long does delivery take?
Do you ship to my country?
I didn’t Receive the Painting Guide. Where is it?
How Big is the Mini Watercolor Set?
I Can't Open or Fill My Watebrush
What’s Included in Each Kit, Bundle & Offer

Help With My Order

Change my Shipping Address
Cancel or Modify My Order
Did Not Receive Order Confirmation
What’s Included in Each Kit, Bundle & Offer
4 articles

Where Is My Order?

Where Is My Order?
Order Delayed / Taking Too Long
Tracking Shows the Package Was Delivered
My Tracking Shows No Updates
How long does delivery take?
7 articles

Product Issues

Missing Items In My Order
I Can't Open or Fill My Watebrush
How Big is the Mini Watercolor Set?
I didn’t Receive the Painting Guide. Where is it?
Common Item Questions & Easy-to-Miss Details
5 articles

Return Policy

Create a Return or Exchange
Lodge Faulty Item Claim
Refund Policy
3 articles

Other

Do you ship to my country?
How do I apply promo/discount codes?
What payment methods do you accept?
I forgot to apply my discount code. Can I still get the discount?
Is the watercolor paint washable from clothes?
6 articles