Our prices and promotions may change from time to time, so the price you see today might be different from what you originally paid.
If you notice a price drop after placing your order, you're welcome to contact our support team. We'll be happy to review your request.
Please note that price adjustments and partial refunds are not guaranteed and are subject to review.
What to send us
To help our team review your request, please provide:
- Your order number.
- A screenshot or link showing the lower price.
- Where you found the lower price.
You can contact our support team here:
https://tobioskits.com/pages/contact-us
What if my order hasn't shipped yet?
If your order hasn't shipped, you may contact our support team to request a cancellation.
Please note that cancellations are not guaranteed, as your order may already be processing or preparing for shipment.
If your cancellation is approved and successfully processed, any applicable refund will be issued to your original payment method.
You may then place a new order at the currently advertised price.
What if I found a lower price somewhere else?
Our prices are displayed in your local currency, and some third-party sellers may advertise similar products or use our brand name.
Our official website is:
https://tobioskits.com
If you find a lower price elsewhere, please contact our support team so we can review your concern.
What if I forgot to apply a discount code?
If you forgot to use a discount code during checkout, please refer to our Help Center article about forgotten discount codes for further assistance.