We work hard to keep our prices and product details accurate, but mistakes can occasionally happen, such as a typo or a technical error. If we find a pricing error, our Terms and Conditions explain what happens next.
What happens to my order?
- We may correct the error. We may also cancel or decline orders affected by the incorrect price.
- If you've already paid, we'll let you know. You'll be offered the choice to reconfirm your order at the correct price, or to receive a full refund with no penalty.
- If your order can't be accepted, we'll make sure no charge is applied, or that any payment already taken is refunded.
Once your refund is approved, we'll process it within 2–3 business days to your original payment method. Your bank or payment provider may take an additional 5–7 business days to reflect the funds.
Good to know
- Prices are shown in US dollars by default unless another currency is shown at checkout. Displayed currency conversions are for convenience, and your payment provider's exchange rate may differ.
- We don't charge hidden fees or undisclosed surcharges. Shipping fees and taxes are shown at checkout before you pay.
Spotted a price that looks wrong?
Let us know, and include a screenshot or link to the product page so our team can check it:
https://tobioskits.com/pages/contact
If the price changed after you ordered, see our article "The price dropped after I bought. Can I get the difference?"