We collect the information we need to process your order, deliver it and support you. Here's a plain-language summary of what our Privacy Policy says.
Information you give us
When you place an order, create an account or contact us, you may share:
- Your name.
- Your billing and shipping address.
- Your email address.
- Your phone number, if you provide it.
- Payment information. This is processed securely by third-party payment providers, and we don't store full payment card details.
- Your order details and preferences.
- Messages you send us.
Information collected automatically
When you visit our website, some technical information is collected, such as your IP address, browser type and version, operating system, the pages you view and when you visit. We use only essential cookies, for example to keep your cart contents.
Information from other platforms
If you contact us through a platform like social media, we may receive limited information from it. That information is governed by that platform's own privacy settings and policies.
What we don't collect
We don't intentionally collect sensitive personal data, such as information about health or biometric identifiers. Our website isn't directed to children under 13, and we don't knowingly collect their personal data.
How is my information used?
Mainly to process and deliver your order, send order and shipping updates, and answer your questions. We only send marketing emails if you've agreed to receive them, and you can unsubscribe at any time.
Questions?
For questions about your personal data, email us at info@tobioshop.com.