Is it safe to pay on your website? Do you store my card details?

Yes, paying on our website is safe. Our website uses SSL encryption to protect your payment information, and we don't store your credit card details on our servers.

How is my payment protected?

  • Encrypted checkout. SSL encryption protects your payment information while you check out.
  • Trusted payment providers. All transactions are processed through trusted and secure payment gateways that use PCI-compliant systems.
  • No full card details stored. Your card details go directly to our payment providers. We only keep the limited order information we need to process your order, support you and meet legal requirements.

How can I stay safe?

  1. Shop on our official website. Place your order directly at https://tobioskits.com or through our official Amazon storefront.
  2. Never share card details by message. We'll never ask for your password or full card number by email, text or DM.
  3. Hide payment details in screenshots. If you send us a screenshot of a checkout or payment issue, please cover your card details. We'll never need them.

Got a message that doesn't feel right?

If you're unsure whether a message is really from us, contact us first:
https://tobioskits.com/pages/contact

You can read more in our Payment Policy and Privacy Policy. See also our article "Is Tobio's a real company? How do I know my kit is genuine?"