Yes! Gift purchases follow our standard change-of-mind return policy. You can request a return within 60 days of the original purchase date, provided the items are unused and meet our return conditions.
What you'll need
To submit a return request, please have the following information ready:
- The original order number and email address used at checkout. If you don't have these details, you may need to ask the person who purchased the gift.
- A photo of the items received, if requested.
Return conditions
- Returns must be requested within 60 days of the original purchase date, not the delivery date.
- Items must be unused, in their original condition, and include all original packaging, components, and identification stickers.
- You're welcome to open the box to inspect the contents.
- Bundles must be returned in full.
- Return shipping costs are the responsibility of the person sending the return.
How to start a return
Submit your request through our Return Center.
Once your return is approved, you'll receive an RMA number, return address, and shipping instructions.
Please ship your return within 7 days of approval.
Where will the refund go?
Refunds are issued to the original payment method used for the purchase.
This means the person who purchased the gift will receive the refund, not the gift recipient.
For privacy reasons, we cannot confirm whether a particular order was purchased as a gift.
What if my gift arrived damaged, defective, or incorrect?
If your gift arrived damaged, defective, or incorrect, please refer to our article about damaged or faulty items, as these situations are handled differently from change-of-mind returns.