I only received part of my order. Is the rest on its way?

Some orders ship in more than one package, especially when you add extras like workbooks, water brushes, a travel pouch or a Mini Printer. Each package has its own tracking.

Here's what to do

  1. Check your tracking page for a second package: https://tobioskits.com/apps/parcelpanel
  2. Have a look at your shipping emails, as each package can have its own tracking link.
  3. Give it a few days, as packages from the same order don't always arrive together.

If nothing else is on its way, contact us with your order number and the items you're still waiting for, and our team will check it for you: https://tobioskits.com/pages/contact-us