Welcome to the Painting Academy! π¨ This article covers everything you need to know: what it is, how to access it, what it costs, and how to manage or cancel it if you have a subscription.
In this article
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What is the Painting Academy?
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How do I get access?
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What does it cost?
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Is the Academy linked to my physical kit?
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How is my subscription managed and billed?
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How do I manage or cancel my subscription?
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Trouble logging in to the subscription portal?
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Still need help?
What is the Painting Academy?
The Painting Academy is a digital learning experience that may be included as either a one-time purchase or a recurring subscription, depending on the option you chose at checkout.
With the Painting Academy, you get access to:
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π¨Β Step-by-step tutorials using the mini watercolor kit
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ποΈΒ Easy-to-follow exercises that build real skills
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πΒ Prompts for journaling, mindfulness, and creative flow
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πΒ A supportive community of people painting together
There is only one Painting Academy purchase associated with your order.
How do I get access?
The Painting Academy community lives on Skool. After you purchase, you'll receive an invitation email to join, sent automatically within 24 hours of your order.
If you don't see it right away:
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Check your inbox and spam/junk folder
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Search your inbox for "Skool"
Once you accept the invite, you can log in to Skool anytime here:
π https://www.skool.com/tobios/about
If it's been more than 24 hours and you still can't find your invite, you can look up your order using the subscription portal, or feel free to reach out to our support team at info@tobioshop.com.
What does it cost?
We offer the Painting Academy in different ways, depending on the offer included with your purchase. Your order confirmation or subscription confirmation email contains the exact details of your purchase, including any trial period (if applicable), pricing, and billing information.
| Your purchase | What it means |
|---|---|
| One-time purchase | You pay once. There are no recurring charges and nothing to cancel. |
| Subscription | Your subscription may include a free trial. If applicable, recurring billing begins after the trial period ends and continues until you cancel. Your confirmation email contains the exact trial length, billing amount, and billing date for your purchase. |
Is the Academy linked to my physical kit?
No, the Painting Academy is separate from your physical kit. It does not affect the shipment or delivery of your order in any way. Whether your Academy access is active, paused, or cancelled has no impact on the kit you ordered.
How is my subscription managed and billed?
If you purchased through Tobio's website, any recurring Painting Academy subscription is managed through our subscription platform, Appstle. Charges are billed monthly and may appear linked to your original order.
If you subscribed directly through Skool rather than through a Tobio's purchase, that membership is managed by Skool, not by Tobio's β for billing or account questions on a direct Skool subscription, please contact Skool support.
How do I manage or cancel my subscription?
If you made a one-time payment, there's no subscription to manage or cancel β you're all set.
If you have a recurring subscription, you can cancel it at any time, with no need to contact us:
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Open the subscription portal using the link below
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Enter the email address you used at checkout
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You'll receive a secure login link by email β click it to access your subscription
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From there, you can cancel your subscription whenever you'd like
π Subscription portal: https://tobioskits.com/apps/subscriptions/#/subscriptions/list
For the full step-by-step walkthrough with screenshots, see our dedicated guide:
π How to cancel my Tobio's Academy subscription
After cancelling, you'll keep your Academy access until the end of your current free trial or billing period, whichever applies β you won't be charged again after that.
Trouble logging in to the subscription portal?
If the portal isn't loading or you can't get past the email field, try:
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Refreshing the page
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Trying a different browser or device
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Opening the portal again directly: https://tobioskits.com/apps/subscriptions/#/subscriptions/list
A reminder: the subscription portal is only for managing your subscription (like cancelling or reactivating). Your Academy community access itself comes through the separate Skool invitation email.
Still need help?
Need to update the email linked to your Academy access, gift your Academy access to someone else, or run into anything not covered here? We're happy to help β just reach out to us at info@tobioshop.com and our team will take it from there. π