Is the Painting Academy a physical product?

No, Painting Academy is a fully online learning experience hosted on Skool, our online community platform.

Unlike our physical Watercolor Kits and workbooks, Painting Academy does not require shipping. You won't receive a physical package or tracking number for Academy access.

How do I access Painting Academy?

If you've purchased or received an offer that includes Painting Academy access, you'll receive instructions for joining our Skool community.

  1. Check the email address used during checkout for your Skool invitation.

  2. Open the invitation email and follow the instructions to join Painting Academy.

  3. Create or access your Skool account using the email address associated with your invitation.

If you haven't received your invitation, please check your spam, junk, and promotions folders.

What Painting Academy options are available?

Painting Academy may be offered through different purchase options, including:

  • One-time purchase: A single payment without recurring subscription charges, subject to the terms of the selected offer.

  • Subscription: Recurring membership billing according to the trial and subscription terms displayed during checkout.

To confirm which option you purchased, please review your order confirmation or subscription details.

You can access our subscription management portal here:

https://tobioskits.com/apps/subscriptions/#/subscriptions/list

Please note that a subscription not appearing in the portal does not necessarily confirm that no active subscription exists.

What if I also ordered a Watercolor Kit or workbook?

Physical products, such as Watercolor Kits and workbooks, are shipped separately from your digital Painting Academy access.

You can track your physical order here:

https://tobioskits.com/apps/parcelpanel

Need help accessing Painting Academy?

If you haven't received your invitation or are having trouble accessing your account, please contact our support team.

Email: info@tobioshop.com

Include your order number and the email address associated with your purchase so our team can help review your access.