Can I cancel the Painting Academy before my free trial ends?

Yes! You can cancel your Painting Academy subscription during your free trial.

To avoid being charged for the next subscription period, make sure your cancellation is successfully completed before your trial ends.

How to cancel your subscription

  1. Open our subscription management portal:

    https://tobioskits.com/apps/subscriptions/#/subscriptions/list

  2. Enter the email address you used when signing up.

  3. Follow the instructions to access your subscription account. If prompted, use the secure login link sent to your email.

  4. Find your Painting Academy subscription and select the cancellation option.

  5. Follow the remaining instructions and confirm your cancellation.

How do I know my subscription was canceled?

After completing the cancellation process, check your subscription portal for confirmation that your subscription is canceled.

You may also receive a cancellation confirmation email, depending on the subscription system.

Please note that submitting a cancellation request or opening the cancellation page does not automatically mean your subscription has been canceled.

What happens to my free trial?

Your free trial and billing details can be found in your subscription confirmation email or management portal.

If your subscription is successfully canceled before the trial ends, you should not be charged for the next subscription period.

Access to Painting Academy after cancellation depends on the applicable subscription terms.

What if the subscription portal isn't working?

If you're having trouble accessing your subscription:

  • Check your spam, junk, and promotions folders for the login email.

  • Make sure you're using the same email address associated with your subscription.

  • Try opening the portal in another browser or device.

  • If you still can't access your subscription, contact our support team for assistance.

Need help canceling?

Please email us at info@tobioshop.com with:

  • The email address associated with your subscription.

  • A brief description of the issue.

  • A screenshot of any error message, if available.

Our support team will help review your subscription and assist with the cancellation process.

Please contact us before your trial ends if you're unable to cancel through the portal.

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