Home Return Policy Lodge Faulty Item Claim

Lodge Faulty Item Claim

Last updated on Dec 20, 2025

If something isn’t quite right with your item, you can return it within 60 days of delivery.

Visit our Return Center and submit your return request using your order number and email address. You’ll receive instructions on how to package and send your return. You can choose a refund or opt for an exchange if you’d prefer a replacement.

Need More Help?

For the quickest response, please use our contact form:

👉 https://tobioskits.com/pages/contact

This allows us to route your request to the right team and respond as efficiently as possible.


📧 Email Support

You can also reach us by email at:

info@tobioshop.com

Please include your order number (if applicable) and a brief description of your issue to help us assist you faster.