It’s common for tracking to temporarily stop updating — this doesn’t usually mean your order is lost.
Why tracking may not update
Tracking updates can pause when:
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Your package is in international transit
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It’s waiting for the next carrier scan
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It’s moving through customs
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It’s traveling between hubs
In many cases, tracking will update again once the package reaches the next checkpoint.
What you should do first
Please check your tracking status here:
👉 Track your order:
https://tobioskits.com/apps/parcelpanel
If your order is still within 7–12 days, this is considered normal delivery time.
Need more details?
Please contact the local carrier using the local tracking number which you will find in our tracking page: https://tobioskits.com/apps/parcelpanel
Why you (the recipient) must contact the local carrier — and why we can’t do it for you
Check the article HERE
If you still need help after this, you can contact us here:
https://tobioskits.com/pages/contact