If your order feels like it’s taking longer than expected, don’t worry — in most cases, your package is still moving and within normal delivery time.
What’s considered normal delivery time?
Our standard delivery timeframe is 7–12 days from the time your order ships. Orders within this window are considered normal transit and usually do not require action.
You can check the most up-to-date tracking information here:
👉 Track your order:
https://tobioskits.com/apps/parcelpanel
Tracking updates may not appear every day, especially while your package is moving between facilities or countries.
Need more details?
Please contact the local carrier using the local tracking number which you will find in our tracking page: https://tobioskits.com/apps/parcelpanel
Why you (the recipient) must contact the local carrier — and why we can’t do it for you
Check the article HERE
Need anything else?
For the quickest response, please use our contact form:
👉 https://tobioskits.com/pages/contact
This allows us to route your request to the right team and respond as efficiently as possible.
📧 Email Support
You can also reach us by email at:
Please include your order number (if applicable) and a brief description of your issue to help us assist you faster.