Tracking updates help you follow your package from shipment preparation to delivery. The exact wording may vary depending on the carrier.
Common tracking statuses
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Label created or information received: The carrier has received the shipment information, but the package may not have been collected or scanned yet.
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In transit: Your package is moving through the shipping network. Tracking updates may temporarily pause while it travels between facilities or countries.
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Arrived at or departed a facility: Your package has reached or left a sorting or distribution center.
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Customs or clearance: Your package is undergoing customs processing. This may happen during international transit or when entering the destination country.
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Out for delivery: Your package is in the final delivery stage and may arrive soon. Delivery on the same day is not guaranteed.
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Delivery attempted: The carrier attempted delivery but couldn't complete it. Check your tracking information for instructions about redelivery or pickup.
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Delivery exception: An issue may be affecting your shipment, such as an address problem, customs delay, or another carrier-related disruption. Check the tracking details for more information.
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Available for pickup: Your package is being held at a designated pickup location. Check the carrier's instructions for the location, pickup deadline, and any required identification or pickup code.
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Delivered: The carrier has marked your package as delivered. If you haven't received it, check nearby delivery locations, ask household members or neighbors, and contact the carrier for additional details.
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Returned to sender: Your package is being sent back to the sender. Please contact our support team with your order number so we can review the situation.
Where can I track my order?
You can check your latest tracking updates here:
https://tobioskits.com/apps/parcelpanel
Your local carrier's name and tracking number may also appear once that information becomes available.
How long does delivery take?
Delivery times vary depending on your location, shipping conditions, and carrier.
Please refer to the estimated delivery information provided for your order. Tracking updates may change as your package moves through the shipping network.
Need help understanding your tracking?
If your tracking hasn't updated for an extended period or you're unsure what a status means, please contact our support team with your order number.
Contact us: https://tobioskits.com/pages/contact