Jellyfish Rising to the Top / Not Floating Properly
If your jellyfish is rising to the top of the lamp instead of floating gracefully, here's how to fix it.
Check Your Setup
Improper setup can affect how the jellyfish floats. Verify the following:
- Tentacles properly attached: The longer tentacles should be in the center holes, shorter ones around the edges
- Pole secured firmly: Make sure the pole is firmly seated in the base
- Jellyfish head mounted correctly: The head should be securely attached to the pole
For Tower/Cylinder Models
If you have the Tower model (cylinder with two jellyfish and air flow base):
- Ensure the air flow system at the bottom is working properly
- Check that nothing is blocking the air vents
- The jellyfish should move with the air current
Still Having Issues?
Please send us:
- Your order number
- A short video showing the issue
This helps us understand exactly what's happening and provide the best solution.
Contact us at info@jellyflow.co