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Learn how to use your HeatCape products
How to Use Your Heated Shawl Blanket
How to Use Your Full Back & Shoulder Heating Pad
Caring for Your HeatCape Product
3 articles
Solutions for common product issues
2 articles
Information about order shipping and tracking
Tracking Your Order
Shipping Times & Delivery
Change or Cancel Your Order
Order Not Delivered or Lost in Transit
4 articles
Our return and refund policies
Return & Refund Policy
How to Request a Return
Exchanges - Different Color or Model
Defective Product & Warranty Claims
Missing, Wrong, or Damaged Items
5 articles
Customs, shipping locations, and contact information
3 articles