Tracking Your Order
Once your order ships, you'll receive an email with your tracking information.
How to Track
- Check your email for a shipping confirmation from Heat Cape
- Find your tracking number in the email (usually starts with numbers like 9505... for USPS)
- Click the tracking link or visit the carrier's website to check status
Common Carriers
Your order may ship via:
- USPS - Track at usps.com
- JCEX - International shipments
Shipping Times
- Orders typically ship within 1-3 business days
- Delivery times vary by location
- You'll receive email updates as your package moves through transit
Package Status Updates
- Label Created - Your order has been prepared for shipping
- In Transit - Your package is on its way
- Out for Delivery - Your package will arrive today
- Delivered - Your package has been delivered
Questions About Your Shipment?
If your tracking shows unexpected delays or issues, please contact us with your order number and we'll check with our warehouse team.
Contact us at info@heatcape.com