Welcome to CALLIXE Help Center

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Featured Articles

What if I don’t like it?
Are there conditions for returns?
What if my device stops working after a few months?
How long will delivery take?
Do you offer bulk or family packs?
Can I use my HSA or FSA card?

General

What payment methods are accepted?
Can I use my HSA or FSA card?
Are there ongoing promotions?
Do you offer bulk or family packs?
Are your products safe to use daily?
7 articles

Products

Original Thera Pillow™ | Traction Massager
Thera Back Pillow | Traction Massager
Thera Wrap | Neck Relief Pad
Mirella Contour Pillow
Herbal Neck Pain Patch
5 articles

Ordering & Shipping

When will my order ship?
Can I change or cancel my order?
How long will delivery take?
What if my package is delayed or lost?
Original Thera Pillow | Traction Massager
6 articles

Returns, Exchanges & Warranty

What is the 90-day money-back guarantee?
How do I request a return or exchange?
Do I pay for return shipping?
Are there conditions for returns?
When will I receive my refund?
8 articles

Other Questions

Is the Thera Pillow wireless?
How long can I use Thera Pillow for?
Does it come with battery?
Does it come with chargers?
What if I don’t like it?
13 articles