Home Returns, Exchanges & Warranty How do I request a return or exchange?

How do I request a return or exchange?

Last updated on Oct 20, 2025
  1. Email support@callixe.com with your order number and reason for return

  2. Wait for return instructions and address confirmation

  3. Ship the item using a trackable service to the address provided

  4. Once received and inspected, we’ll process your refund or exchange

Items processed under warranty or exchange are no longer eligible for refund.