Purchased on Amazon? Callixe does not process returns, refunds, exchanges, or warranty claims for Amazon orders. The direct-store policies below apply to eligible purchases made through callixe.com. For an Amazon purchase, open Your Orders in Amazon and contact the seller or Amazon Customer Service for the applicable terms and next steps.
For purchases made directly through callixe.com:
To be eligible, items must be in original packaging. We do not accept returns that have been sent to intermediary shipping centers or without prior approval.
Items processed under warranty or exchange are no longer eligible for refund.