Purchased on Amazon? Callixe does not process returns, refunds, exchanges, or warranty claims for Amazon orders. The direct-store policies below apply to eligible purchases made through callixe.com. For an Amazon purchase, open Your Orders in Amazon and contact the seller or Amazon Customer Service for the applicable terms and next steps.
For purchases made directly through callixe.com:
Eligible products purchased directly through callixe.com are covered by our 90-night trial—this means you have 90 days from delivery to try your product and see if it’s right for you. If you’re not satisfied for any reason, you can return it—even if it’s been used. We believe in offering this guarantee because we want every customer to feel confident, supported, and risk-free when investing in their comfort and well-being.