Is your website available in other languages, and is it accessible?

Our website and policies are written in English. We're also committed to making our website accessible to everyone, and we're happy to help if anything gets in your way.

What about other languages?

Our Terms and Conditions are written in English, and the English version is the official one. If a translation is shown, it's provided for convenience only and doesn't replace the English version.

If anything is unclear before you order, please contact us first and our team will help explain it.

Is your website accessible?

We aim to make our website and services accessible to all users, including people with disabilities, and to support a wide range of abilities and technologies.

What should I do if I have trouble using the website?

  1. Contact us. Let us know which page you were on and what you were trying to do.
  2. Ask for an alternative format. If you need our terms or other content in a different format, just tell us.
  3. Our team will help. We'll make reasonable efforts to assist and provide appropriate accommodations.

Contact us here:
https://tobioskits.com/pages/contact

Or email us at info@tobioshop.com.

Good to know

We're always working to improve, and we welcome your feedback about how easy our website is to use.