The water brush is missing from my kit. What should I do?

Every Watercolor Kit comes with 1 water brush. It's small and easy to miss, so let's check a few spots first.

Where to look

  1. Check every compartment in your kit box, including the space under the palette tray.
  2. Look inside the shipping bag and under the kit.
  3. Ordered several kits? Each kit has its own brush, so check every box.

Expecting extra brushes?

Additional water brushes may be included in certain bundles or promotional offers, or purchased separately.

Please check your order confirmation to verify whether extra brushes were included. If they're listed but weren't in your package, check whether your order has multiple shipments using our tracking page:

https://tobioskits.com/apps/parcelpanel

Still missing?

If you've checked your packaging and confirmed that the water brush is missing, please contact us with your order number and a clear photo of all the items you received:

https://tobioskits.com/pages/contact

Our team will review your request. If we confirm that a water brush was missing from your order, we'll arrange to send the missing item at no additional cost.