Shipping Times & Delivery

Processing Time

Orders are typically processed within 1-3 business days. During peak seasons or sales events, processing may take slightly longer.

Estimated Delivery Times

Delivery times vary depending on your location:

United States: 7-14 business days

Canada: 10-18 business days

Europe: 10-18 business days

Australia/NZ: 14-21 business days

Rest of World: 14-25 business days

Note: These are estimates and actual delivery times may vary based on customs processing and local carrier conditions.

Why Does Shipping Take This Long?

Jellyflow lamps are carefully packaged and shipped to ensure they arrive safely. Due to the delicate nature of the product, we use reliable shipping methods that prioritize safe handling.

Tracking Your Order

Once shipped, you'll receive a confirmation email with tracking information. Please note that tracking updates may take 2-3 days to appear after shipment.

Delays

Occasionally, packages may experience delays due to:

Customs processing
Weather conditions
Carrier delays
Peak holiday seasons

If your order is significantly delayed beyond the estimated timeframe, please contact our support team.

Questions?

Contact our support team with your order number for specific delivery estimates.