I ordered with the wrong card — can I change my payment?

We can help — the options depend on whether your order has been sent yet.

If your order hasn't been sent yet#

The simplest fix is to cancel the order and reorder using the correct card through the Chat function on our website. You can do this yourself in a moment, and it's the cleanest way to make sure the right card is used.

If your order has already been sent#

If it's already on its way, one of our team can arrange a refund to the original card and re-charge the correct card for you. Just reach out via chat or support@phycohealth.com.au with your order number and we'll take care of it.

Updating the card on a subscription#

For subscriptions, you can update your payment method yourself anytime — see Updating Your Payment Method for the steps.