Home Warranty & Lifetime Guarantee What does the ETRNL Lifetime Guarantee cover?

What does the ETRNL Lifetime Guarantee cover?

Last updated on May 28, 2026

Every ETRNL piece comes with our Lifetime Guarantee — because when we say Made For Life, we mean it.

If your ring ever falls short of perfection, we'll make it right through a repair, replacement, or store credit. Free of charge, no questions asked.

The Lifetime Guarantee covers:

  • General wear and tear

  • Manufacturer defects

  • Fading or plating issues

  • Breakage or structural failure

It doesn't matter if it's been 6 months or 6 years — if your ETRNL piece isn't holding up, we've got you.

How to make a claim: Head to our contact page or email support@etrnl.com.au with your name, order number, and a photo of the issue. We'll take care of the rest.