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Featured Articles
How long does shipping take?
How do I find out which post office / packstation my order has been delivered to?
First-Time User Guide 📘
Money Back Guarantee/ Returns
What should I do if my tracking hasn't updated?
Are your products suitable for children?
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Most Popular Questions
Can I have a discount code?
What can I do if my order is delayed or hasn't been sent out yet?
I haven't received an order confirmation, what should I do?
Can I make a one time purchase?
4 articles
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💬
Getting Started
First-Time User Guide 📘
1 article
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🛳️
Orders & Shipping
How long does shipping take?
What should I do if my order says delivered but I didn't receive it?
How do I find out which post office / packstation my order has been delivered to?
What should I do if my tracking hasn't updated?
Is your packaging recyclable?
7 articles
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◀️
Returns & Refunds
Money Back Guarantee/ Returns
Do you offer returns or exchanges?
2 articles
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❣️
Subscriptions
How can I cancel my subscription?
How will I know when my next subscription order is arriving?
How do I update my subscription address?
What should I do if I received an order confirmation for a subscription I was not aware I signed up for?
4 articles
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Account & Payments
Can I change my shipping address after I've placed an order?
1 article
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Medical
Can I take your products while pregnant or breastfeeding?
Can I take your products alongside prescription medication?
Are your products suitable for children?
Are your products vegan, allergen-safe, and suitable for dietary needs?
4 articles
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