Home Account & Payments Can I change my shipping address after I've placed an order?

Can I change my shipping address after I've placed an order?

Last updated on Sep 24, 2025

If your order haS not been fulfilled then please email us support@earthsecret.com or raise a ticket to change your address.

We are unable to update shipping addresses once an order has been shipped from our warehouse.

However, once you receive your tracking information, you may be able to redirect the package to your new address by contacting the shipping carrier directly.

You can login and update your address for future orders:

https://earthsecret.com/a/account/login