If you are unsure whether a listing or message is from Callixe, check the seller and website carefully before purchasing or sharing payment details. The official Callixe store is callixe.com.
Purchased on Amazon? Callixe customer support does not handle Amazon orders. For support, open Your Orders in Amazon and contact the seller or Amazon Customer Service. The order policies and support described here apply to purchases made directly through callixe.com.
If your concern is about an order placed directly through callixe.com, tell us in your current support conversation so we can review it privately. For other marketplace purchases, check the seller and platform's support process; an outside listing should not automatically be assumed to be Callixe's or an imitation.