What if my package doesn’t arrive?

You’ll never be left empty-handed. Every order with CALLIXE is 100% guaranteed to arrive. On the rare chance your package is delayed or goes missing, our customer support team will step in right away to make it right. That means we’ll reship your Thera Pillow free of charge—no hoops to jump through, no endless back-and-forth. You placed your trust in us, and we take that seriously. When you order from our official website, you can rest easy knowing your package is protected until it’s in your hands.