Purchased on Amazon? Callixe customer support does not handle Amazon orders. For support, open Your Orders in Amazon and contact the seller or Amazon Customer Service. The order policies and support described here apply to purchases made directly through callixe.com.
For purchases made directly through callixe.com:
If your order has had no fulfillment update for more than 4 calendar days, or a shipped package has had no new carrier movement for more than 4 calendar days, tell us in your current support conversation. If you have not contacted us yet, use the Help Center's chat or email options.
Our team will check the order and tracking and review the delay. We will confirm any replacement, refund, or other action after that review.