When will my order ship?

Purchased on Amazon? Callixe customer support does not handle Amazon orders. For support, open Your Orders in Amazon and contact the seller or Amazon Customer Service. The order policies and support described here apply to purchases made directly through callixe.com.

For purchases made directly through callixe.com:

Most orders are processed and shipped within 1–3 business days (excluding weekends and holidays). We send tracking when the order is on its way.

If your order has had no fulfillment update for more than 4 calendar days, tell us in your current support conversation so our team can review it.

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