Yes. Tell our team in your current support conversation which product you would like to exchange. If you have not contacted us yet, use the Help Center's chat or email options. We will review the order and confirm the available replacement, return route, and shipping terms before you send anything. Please do not ship to an unconfirmed address. A 10% restocking fee may apply if an exchange item is returned in used or damaged condition.
Items already processed under warranty or exchange may not be eligible for a separate refund.