Home Instructions & How to Use 📝

Instructions & How to Use 📝

Instructions & How to Use 📝
9 articles

Responsible Usage Guidelines 😌

At Bandou, we prioritize the well-being of our users, particularly our young listeners. To ensure the safe and enjoyable use of our product, we advocate for responsible usage practices. Please adhere to the following guidelines: 1. Moderate Usage: Bandou headphones are designed for balanced use. Avoid prolonged listening sessions at maximum volume settings. 2. Sound Level Recommendations: According to the World Health Organization (WHO), maintaining a continuous sound level below 70 dBA for music through headphones is advisable. A maximum of 85 dBA for up to an hour is acceptable. For context, 70 dBA is approximately equivalent to the volume of a running washing machine or dishwasher, providing a safe listening experience for any duration. 3. Built-in Volume Limit: Every pair of Bandou™ headphones is equipped with a built-in volume limiter set at 90 dBA, enhancing safety during use. 4. Age Consideration: For children aged 3 years or younger, we recommend utilizing the Bluetooth function exclusively and refraining from using the provided cable. This precaution is to ensure optimal safety and comfort for our youngest users. 5. Additional Safety Measures: Should you desire an extra layer of precaution, please don't hesitate to contact us at Support@mybandou.com. Our team is available to assist you in configuring volume limits on your iOS or Android device. Prioritizing responsible usage not only ensures the longevity of your Bandou headphones but also safeguards the auditory health of your loved ones. Thank you for choosing Bandou, where safety and enjoyment converge seamlessly.

Last updated on Feb 12, 2025

Getting Started with Your Bandou™ Headphones: A Step-by-Step Guide 📚

Welcome to Bandou™! We’re excited to help you get the most out of your new headphones, designed especially for kids. In this guide, we'll walk you through the first steps to set up, use, and care for your Bandou™ headphones. 1. First Things First: Charge Your Bandou™ Before you begin, it’s important to give your Bandou™ headphones a full charge using the provided cable. - Locate the Charging Port: You’ll find the charging port at the back of the headband, near the elastic, on the same side as the control module. Gently pull it out of the fabric. - Connect the Charger: Use the provided USB cable and plug the small end into the charging port. - Plug into a Power Source: Connect the other end of the USB cable to a power source, like a computer or wall charger. - Charge for 1h30-2h: A red LED light indicates charging. Once it turns blue, your headphones are fully charged and ready to go—providing up to 35 hours of listening time! Follow this detailed XXX if need further assistance. 2. Aligning the Speakers for Optimal Sound The very next important step is to properly align the speakers with your child's ears. This ensures the best sound experience since the headphones have a 90 dBA sound limit for safety. Misaligned speakers may cause the sound to be too quiet. - Position the Headband: Place the Bandou™ headphones on your child's head and gently pull the band down to cover their ears. - Mark the Speaker Location: Use a small piece of tape to mark where the speakers naturally rest over your child’s ears. - Access the Speaker: After marking, remove the headband. The opening to access the speakers is on the same side as the control module. - Adjust and Center the Speakers: Reach inside the headband, adjust the speakers, and center them where you marked with the tape. This ensures they are positioned directly over the ears. - Secure the Speakers: Press the fabric around the speakers to hold them securely in place. By taking the time to align the speakers, your child will enjoy clear, balanced sound while keeping their hearing protected. Follow this detailed XXX if need further assistance. 3. Pairing with Bluetooth Now that your Bandou™ headphones are ready to go, it's time to pair them using the bluetooth feature. - Press and Hold the Play Button: Hold it for about 4 seconds until you see the LED flash red and blue, signaling it's ready to pair. - Go to Bluetooth Settings: On your phone or tablet, find "Bandou Headband – [Character's Name]" and select it. Once connected, you’re all set! - If the pairing fails, simply click "forget this device" in your Bluetooth settings and try again. If you don't want to use the bluetooth feature, you can use our provided 3.5mm jack aux cable that comes with every pair of headphones. Follow this detailed XXX if need further assistance. 4. Washing the Bandou™ Headband We know kids can get things messy, so Bandou™ is designed to be washable. - Remove the Speakers: Pull the speakers out from the slot at the back of the headband. All the electronics are connected, so you won’t lose any parts. - Protect the Headband: Place the headband in a laundry bag or pillowcase. - Wash on Gentle Cycle: Use cold water and mild detergent on a gentle cycle. - Air Dry: Reshape the headband if needed and let it air dry flat, away from direct sunlight. - Reinsert the Speakers: Once dry, simply insert the speakers back into the headband, and you’re ready for the next adventure! Follow this detailed XXX if need further assistance. With your Bandou™ headphones fully charged, speakers aligned, and paired with your device, your child is ready to enjoy their favorite music, shows, and more. If you ever need assistance, feel free to contact us at Support@mybandou.com. Happy listening!

Last updated on Feb 12, 2025

How do I use my Bandou? ♫

It's pretty simple, everything is on the controller on the left side of their head. On it, you can play/pause/skip and adjust the volume. Here's a little breakdown on how it works: 1. Hold down the minus button to Lower the Volume and do a quick press to Go Back to the Previous Track. 2. Hold down to turn On or Off and quick press to Play or Pause. 3. Hold down to turn Up the Volume and do a quick press to Skip to the Next Track. 4. Keep an eye on the LED Status Light for the battery level. To charge it, use the provided USB cable and slowly pull the charging port out of the headband located at the back of the headband. Charge it for about 3 hours and when the LED indicator turns from red to blue, the headphones are fully charged for 35 hours of play time. Now that you know how to use the device and it's interface, let's talk about what it can do! It's perfect for bedtime stories, it acts like an eye-mask, it can be use to listen to music, their favorite show, a must when travelling, etc. You can connect it to any bluetooth enabled devices. That means you can connect it to your phone or tablet without any hassle. If you don't want to use the bluetooth feature, you can use our provided 3.5mm jack aux cable that comes with every pair of headphones. We know how things can get messy with kids, so it was important for us to be able to wash it, so we designed it that way. You can follow these steps to know exactly how to wash it. If you have any questions regarding the usage, reach us at Support@mybandou.com 

Last updated on Feb 12, 2025

Bandou Snack Tower User Guide 📝

Welcome to the Bandou Family! Thank you for choosing Bandou Snack Tower! This user guide will help you get the most out of your new snack containers. Follow these simple instructions to ensure you and your family enjoy convenient, fresh, and organized snacking on-the-go. 1. Getting Started Unboxing Your Snack Containers: - Carefully remove the containers from the packaging. - Inspect each container for any damage. If you notice any issues, please contact our customer support immediately. - Wash all containers thoroughly before first use. Refer to the Cleaning and Maintenance section for instructions. 2. Product Features Key Features: - Stackable Design: Saves space and keeps snacks separate. - Leak-Proof Lids: Prevents spills and keeps snacks fresh. - BPA-Free Materials: Safe for your family and the environment. - Easy to Clean: Dishwasher safe for convenience. - Product Specifications: - Material: BPA-free plastic - Dimensions: 3.23 x 11.68 inches (8.2 x 29.66 cm) - Capacity: Total capacity of 31 Oz (916 ml) 3. How to Use Filling the Containers: 1. Select the snacks you want to pack. Our containers are perfect for fruits, nuts, crackers, and more. 2. Fill each container with your snacks. Do not overfill to ensure the lids close properly. Stacking the Containers: 1. Align the grooves of one container with the top of another. 2. Spin to seal the containers together securely. Securing the Lids: 1. Place the lid on top of the filled container. 2. Press down firmly until you hear a click, indicating the lid is securely in place. On-the-Go: 1. Pack the stacked containers in your bag or lunchbox. 2. Enjoy fresh, organized snacks wherever you go! 4. Cleaning and Maintenance Cleaning: - Hand wash recommended for longevity. - Dishwasher safe (top rack only). - Avoid using abrasive cleaners or scrubbers. Maintenance Tips: - Store containers with lids off to prevent odors. - Ensure containers are completely dry before storing. 5. Safety Information - Made from BPA-free, food-safe materials. - Microwave and freezer safe. - Phthalate free. 6. Frequently Asked Questions (FAQ) Q: Are the containers leak-proof? A: Yes, our containers are designed with secure, airtight lids to prevent spills and keep snacks fresh. Q: Can I use these containers for liquids? A: While the containers are leak-proof, they are best suited for solid snacks. Using them for liquids is not recommended. Q: Are the containers safe for children? A: Absolutely! Our containers are made from BPA-free, food-safe materials, making them safe for kids and adults alike. Q: How do I clean the containers? A: The containers are dishwasher safe (top rack only). For best results, we recommend hand washing. Q: What should I do if I receive a damaged container? A: If your container arrives damaged, please contact our customer support team for a replacement. 7. Warranty and Support Warranty: Bandou Snack Tower comes with a 1-year limited warranty. This covers any defects in materials or workmanship under normal use. Support: For any issues or questions, please contact our customer support team at support@mybandou.com Thank you for choosing Bandou Snack Tower. We hope you enjoy the convenience and fun of organized snacking wherever you go!

Last updated on Feb 12, 2025

How to correctly position my Bandou 🎛️

Bandou™ headphones are designed with a sound limit of 90 dBA to protect your child's hearing, but this safety feature also means that if the speakers are not correctly positioned, your child may experience lower sound quality. Ensuring the speakers are properly aligned will enhance your child's listening experience. Here’s how to align the speakers correctly for optimal performance: 1. Position the Headband: Place the Bandou™ headphones on your child's head, gently pulling the band down so it fully covers their ears.  2. Mark the Speaker Location: Use a small piece of tape to mark the spots on the headband where the speakers naturally rest over your child’s ears. This will help ensure you accurately align the speakers later. 3. Access the Speaker: After marking the spots, remove the headband. To adjust the speaker, locate the opening in the fabric, which is on the same side as the control module. This opening allows you to access the interior of the headband where the flat speakers are placed. 4. Adjust and Center the Speakers: Reach inside the headband and carefully separate the fleece from the flat speaker. Reposition the speaker in the area you marked with the tape, making sure to center it over your child’s ear for the best sound quality. 5. Secure the Speakers: Once the speakers are correctly aligned, press the fabric around them to hold them securely in place. This will prevent the speakers from shifting during use. Taking a few moments to align the speakers when you first use the Bandou™ headphones will ensure your child gets the best sound experience while keeping their ears safe.

Last updated on Feb 12, 2025

How do I insert/remove the electronic module? 🔌

To remove the electronic module Step 1: Power Off Ensure your Bandou is turned off before beginning. You can turn it off by pressing the play/pause button for 3 seconds (or until the LED light turn off). Step 2: Access the Slot Locate the slot at the back of your Bandou. This is where the electronic module and cords can be removed from. Step 3: Remove the Cords Carefully pull the cords from the slot. Proceed slowly to avoid damaging them. Make sure to remove the main control module as well as the 2 speakers. To insert back in the electronic module Step 1: Locate to longer cord Take the module and locate the longer cord. That's the speaker that is gonna be placed on the right ear. Step 2: Insert the controller Slowly insert the controller in the slot until it fits the logo patch. Step 3: Insert the right speaker Slowly insert the right speaker. Place it all the other way around on the right side of the headband. Make sure that the blue side faces the ears (facing the center of the headband, not to exterior). Step 4: Insert the left speaker Proceed to insert the left speaker now. This one is easier to place, you can guide yourself by placing it under the controller. Step 5: Reshape and adjust Simply reshape the headband and make sur that the speakers are well placed. Adjust on the head of your children if needed. The speakers really need to be close to their ears. Additional Assistance If you encounter difficulties or need further guidance, please contact our support team at support@mybandou.com for assistance.

Last updated on Feb 12, 2025

How do I charge my Bandou? ⚡

Step 1: Locate the Charging Port Find the charging port on your Bandou headphones. It should be found through a slot at the back of the headband, close to the elastic, on the same side as the control module. Slowly pull the charging port out of the headband. Step 2: Connect the Charger Use the charging cable provided with your headphones. If you have 2 cables, use the one with the USB port at the end, and not the auxiliary chord. Insert the smaller end of the cable into the charging port on your headphones. Step 3: Plug into Power Source Connect the other end of the cable to a power source such as a computer, wall charger, or power bank. Step 4: Charging Time Allow your headphones to charge fully. This usually takes about 2-3 hours. You should see a red LED indicator, which confirm it is charging successfully. When that LED indicator turns from red to blue, the headphones are fully charged. Step 5: Disconnect Once charged, disconnect the cable from the headphones and the power source. Then tuck the charging port back into the headband. If you have any issues with charging, simply reach us at Support@mybandou.com

Last updated on Feb 12, 2025

How do I wash my Bandou? 🧼

We know how things can get messy! 😉 Before washing, remove the headphones from the headband. You can do it by pulling out the speakers by the little slot at the back. All the electronics are tied together, so once it's out, you have nothing to worry about. Place it in a laundry bag or pillowcase for protection. Use a gentle cycle with cold water and mild detergent. After washing, reshape if needed and air dry flat, away from direct sunlight. Once dry, insert the headphones back into the headband and voila! Your Bandou™ will be clean and ready for the next adventure!

Last updated on Feb 12, 2025

How do I pair my Bandou? 🔗

Gently press and hold the Play Button on the control panel for about 4 seconds. You'll notice a little light in the middle with red and blue flashes - that's the sign that your Bandou bluetooth headband is ready to pair. Hop over to your phone or device bluetooth's settings to pair it. Keep an eye out for "Bandou Headband - Character's name" in the list of available devices. Tap it, and wait a couple of seconds for it to connect and you are good to go! If the pairing fails, simply click the option "forget this device" in order to reset the connection and start over. If you are still experiencing pairing issues, please contact us at Support@mybandou.com for further assistance.

Last updated on Feb 12, 2025