Do you charge extra fees at checkout?

No, we don't charge any additional processing fees. Everything you pay is shown at checkout before you complete your purchase.

What can my total include?

  • Your items. The kits and any add-ons you chose.
  • Shipping. Any shipping fee is clearly shown at checkout. Free shipping applies once your order reaches a minimum amount, which depends on your country and currency. Your cart shows how much more you need to add.
  • Sales tax. Applicable sales tax is calculated at checkout based on your shipping address and local regulations. Depending on your location, it may be added at checkout or included in the displayed total.
  • Shipping Insurance (optional). It's switched on in your cart by default. If you'd prefer not to add it, tap the Shipping Insurance switch in your cart to turn it off before you check out.

Why does my bank show a slightly different amount?

If prices are shown in your local currency, the exchange rate used for display may not match the exact rate your payment provider applies. Your bank may also charge its own fees. See our article "What currency are your prices in?"

Ordering from outside the US?

For questions about customs or import fees, see our article "Will I have to pay customs or import fees?"

Need help?

If you see a charge you don't recognize, contact us with your order number:
https://tobioskits.com/pages/contact