Why was I charged sales tax?

Sales tax depends on where your order is going. Applicable sales tax is calculated at checkout based on your shipping address and local regulations, so the amount can differ from one location to another.

When is the tax calculated?
At checkout, before you complete your purchase. Depending on your location, tax may be added at checkout or already included in the displayed total. Either way, you can review your total before you pay.

Do you add any other fees?
We don't charge any additional processing fees. Any applicable shipping fees, where not included in the product price, are shown at checkout before you complete your purchase. Optional Shipping Insurance is shown in your cart, and you can switch it off before you check out.

You can read more in our Payment Policy.

What about customs or import fees?
See our article "Will I have to pay customs or import fees?"

Paying in a different currency?
See our article "What currency are your prices in?"

Think the tax on your order is wrong?
Contact us here and our team will review the charges on your order:
https://tobioskits.com/pages/contact-us#contact-form

Please include:

  • Your order number.
  • The shipping address on your order.
  • A screenshot of the charge you're asking about.