When your order ships, you should receive a confirmation email with a link to your tracking information, provided by either the USPS or UPS. If you do not receive this email, please contact us via our contact form**.**Lost package claims must be brought to USPS within 120 days from when the order shipped - feel free to also contact us within that time frame to see if we can help too.
Domestic orders: for standard shipping, contact us if your package hasn't arrived within 14 business days; for expedited shipping, allow 1-3 business days.
International orders: please let us know if you have not received your package within 30 business days of it shipping.