We highly recommend that you email us directly through our site's contact form, rather than directly emailing us. Due to how emailing platforms filter random emails as spam, certain email addresses (such as some ending in @hotmail.com, @aol.com, @earthlink.net, etc.) are occasionally flagged as spam, and we aren't always able to go through and catch these.
Emails that are sent to us through our contact form will never be flagged as spam, as we can control the parameters of these emails' acceptances.