Order Tracking

How can I track my order?

When your order ships, you should receive a confirmation email with a link to your tracking information, provided by either the USPS or UPS. If you do not receive this email, please contact us via our contact form**.**Lost package claims must be brought to USPS within 120 days from when the order shipped - feel free to also contact us within that time frame to see if we can help too. Domestic orders: for standard shipping, contact us if your package hasn't arrived within 14 business days; for expedited shipping, allow 1-3 business days. International orders: please let us know if you have not received your package within 30 business days of it shipping.

I accidentally entered the wrong address on my order. What do I do?

Please reach out to us through our contact form ASAP. If the order hasn't been shipped, it's likely we can update the address. If your order has already shipped and we weren't able to grab it in time, you will need to contact the shipping provider to find out if you can re-route the package to the correct address, as this can normally be done before the parcel arrives in your town. If your order is returned to us, we can then ship it to you with the correct address - however, you will be responsible for the re-shipping fee.