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Have questions about your order or shipping? Look no further.
How do I track my order?
Are there additional duties or taxes on international shipments?
How do I update my shipping address after placing an order?
Can I change or cancel my order?
What should I do if I haven't received my e-gift card?
14 articles
Find out more information on Marcozo products.
What is your jewelry made of?
Is your jewelry safe for sensitive skin?
What does the Lifetime Warranty cover?
Is your jewelry water & sweat proof?
What should I do if I received an incomplete order or the wrong item?
14 articles
We offer 14-day returns/exchanges after being delivered! Click here to get more information.
How do I return or exchange an item?
How long does it take to process a refund?
What is your return/exchange policy?
3 articles
Questions about payments, duties, or discounts?
Is there a military & first responder discount offered?
Why does the price change when I reach checkout?
How can I collaborate with your company?
What currency are your prices in?
What payment methods do you accept?
7 articles