We're very sorry about that, and you have nothing to worry about!
To see if your piece is eligible for our one-time Lifetime Warranty, submit a claim through our warranty portal: https://www.marcozo.com/apps/redo/returns-portal/login
In the portal, enter your order number and details of the damaged piece, and upload a photo of the damage. Claims can take up to 7 business days to be reviewed.