Oh no, we're really sorry to hear that! 🙈 We do our best to provide great service and products, but sometimes shipping issues can happen. If there’s a problem with the product itself, we’ll make sure to look into it as well.
If your order arrived damaged, please contact us right away at support@minikatana.com.
Be ready to send us a clear photo of the packing slip and shipping label. Also, please send us four photos and one video showing the damage to the item(s) you received. Once we have this information, we'll work quickly to resolve the issue for you.