*We are currently transitioning to a 2 app system, Enode One for single athletes using iOS and Enode Pro is returning for multi-athlete institutions on iOS and Android, as well as single users on Android.
If you are an individual on iOS and are migrating from the old Enode Pro app to the Enode One application, you can migrate your data to the new database from within the application (Profile → Account → Bottom (Import Data)). Keep in mind that any manually created exercises that you created in the old Enode Pro app should be re-created in the Enode One app (if they do not exist in the newer larger exercise library) before you migrate your data. This is to ensure that the data that moves across to the Enode One app can be assigned the correct exercise.
If you are a multi-athlete organisation and are moving from the old Enode Pro app on either Android or iOS, to the new Enode Pro application you can follow the instructions below. At the time of writing the new Enode Pro app is not yet released and so multi-athlete organisations will use the Enode one app for now.
Before migrating your data from the old Enode Pro app, you will first need to download the new Enode app from the relevant app store and sign up (you have the option to sign up as an individual user or an organisation at this point). You can use the same email address as your current Enode Pro account or you can use a new email address if you prefer. If you are an organisation, it is recommended to use an email address that is accessible to more than one person.
Once you have created your account, including entering the One Time Password sent to your email address, head to portal.enode.ai. Log in to the portal using the email address for your new Enode account, or use the social login options. If you haven’t created an account yet, download the Enode app and create your account first.
If you have manually created exercises in the Enode Pro app, you should check the exercise list in the portal to see if your exercise exists. If not, create your exercises first before continuing to the migration process. You can see how to do this here for individuals or here for organisations.
Then enter the email address from your Enode Pro account. You will be mailed a one time passcode to your Enode Pro email address for security purposes that you will need to enter into the portal.
Step 2 is to configure your migration. You can select to import your saved workouts and when you want the data migrated from. By default, the migration process will move all data from the creation of your Enode Pro account, but you can override this and select a date instead.
Step 3 is to select the user name, you may have more options here if you are an organisation.
The penultimate step is to select which created exercises you want to transfer and choose where the data should be stored. This is the reason to check that your manually created exercises exist in the new exercise library first.
By default, all exercises are selected and given an exercise where the data would be stored. You can deselect exercises if you don’t want to transfer the data. If you would like to change the location where the data will be stored, tap on the pre-chosen exercise, and you will be allowed to change it.
Step 5 is the last and requires a one-time password that will be sent to your new account email. That’s it. This process can be completed more than once, but only from the point of your last migration.
If you need any help with this process, reach out to us at support@enode.ai