Change or Cancel Your Order
Need to make changes to your order? We're here to help, but please act quickly as orders are processed fast.
Can I Cancel My Order?
You can request a cancellation if your order hasn't shipped yet. Once an order has shipped, it cannot be cancelled and you'll need to follow our return process instead.
To cancel your order: Contact our support team immediately with your order number. We'll do our best to cancel it before it ships.
Can I Modify My Order?
If your order hasn't shipped, we may be able to:
- Change the shipping address
- Remove items from the order
- Update contact information
We cannot:
- Add items to an existing order (please place a new order)
- Change sizes or colors (please cancel and reorder, or exchange after delivery)
My Order Already Shipped
If your order has already shipped:
- Wrong address? Contact us immediately - we may be able to intercept the package
- Want to cancel? You'll need to wait for delivery and then request a return
- Need different items? Request an exchange once you receive your order
How to Contact Us
Reach out to our support team with:
- Your order number
- The changes you'd like to make
We'll respond as quickly as possible to help you out.