How to Request a Return

Ready to return an item? Here's how to get started.

Step 1: Contact Us

Reach out to our support team with:

• Your order number
• Which item(s) you want to return
• The reason for your return

Step 2: Receive Return Instructions

We'll review your request and send you:

• Return authorization (if approved)
• Return shipping address
• Any specific instructions for your return

Step 3: Pack Your Items

• Use the original packaging if possible, or a secure box
• Include all original tags (items must have tags attached)
• Remove or cover any old shipping labels

Step 4: Ship Your Return

• Use a trackable shipping method
• Keep your tracking number and receipt
• Ship within 7 days of receiving return authorization

Step 5: Refund Processing

Once we receive and inspect your return:

• Approved returns are refunded within 5-7 business days
• Refunds go to your original payment method
• You'll receive an email confirmation when processed

Tips for a Smooth Return

• Don't wear, wash, or remove tags from items you may return
• Ship promptly to stay within the return window
• Use tracking so you can confirm delivery

Need Help?

Contact our support team if you have questions about your return.