How to Track Your Order

Once your order has shipped, you'll receive a confirmation email with your tracking number and a link to track your package.

Finding Your Tracking Information

1. Check your email - Look for a shipping confirmation email from Elavure
2. Click the tracking link - This will take you directly to the carrier's tracking page
3. Enter your order number - If you can't find the email, contact us with your order number and we'll send you the tracking details

Tracking Status Meanings

• Order Placed - We've received your order
• Processing - Your order is being prepared for shipment
• Shipped - Your package is on its way
• In Transit - The carrier has your package and it's moving through their network
• Out for Delivery - Your package will arrive today
• Delivered - Your package has been delivered

My Tracking Hasn't Updated

Tracking information can sometimes take 24-48 hours to update after shipment. If your tracking hasn't updated in more than 3 business days, please contact our support team.

Need Help?

If you have questions about your order status, our support team is happy to help. Just reach out with your order number and we'll look into it for you.