We're sorry to hear that! Here's what to do:
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Check your tracking: Visit your tracking link to see the last known status of your package. Sometimes packages experience delays and may still be on their way!
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Wait a little longer: If your tracking is still updating, your package may just be experiencing a delay. Please allow a few more days for it to arrive.
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Contact us: If your tracking has had no updates for 7 or more days, please reach out to us at hello@capyera.com with:
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Your order number
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Your full delivery address
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Your tracking number
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We take transit delays seriously and will always work to make it right for you!