We know you're excited to receive your order! Tracking your package is easy.
Quick Track Your Order
🔗 Track Now: capyera.com/apps/track-order
Enter your order number and email/phone number to see your tracking information instantly.
Finding Your Tracking Number
Once your order ships, you'll receive a shipping confirmation email with:
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Your tracking number
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A direct link to track your package
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Estimated delivery date
Haven't received the email?
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Check your spam/junk folder
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Search your inbox for "Capyera" or "shipped."
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Still can't find it? Contact us at support@capyera.com, and we'll send it again
How to Track Your Package
Option 1: Use our Track Order page (easiest!)
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Enter your order number
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Enter the email or phone number you used at checkout
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Click "Track"
Option 2: Click the tracking link in your shipping email
Option 3: Track manually
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Go to your account at www.capyera.com/account
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Click "Order History"
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Find your order and click "Track Package."
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You'll be taken directly to the carrier's tracking page
Option 4: Track on the carrier's website
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UPS: www.ups.com/tracking
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FedEx: www.fedex.com/tracking
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SpeedX: https://tracking.speedx.io/
Understanding Tracking Updates
"Label Created" or "Pre-shipment"
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We've created your shipping label
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The package hasn't been picked up by the carrier yet
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Usually updates within 24-48 hours
"In Transit"
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Your package is on its way!
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Check the estimated delivery date
"Out for Delivery"
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The package is on the delivery truck
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You'll receive it today
"Delivered"
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The package has been delivered
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Check your mailbox, front door, or building office
Still Need Help?
Can't find your tracking number or have questions about your delivery?
Contact Us:
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📧 Email: hello@capyera.com
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💬 Chat: Click the chat bubble in the bottom right
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📱 Instagram/Facebook: @capyera
We respond within 24 hours (usually much faster!).