How to Track Your Order

We know you're excited to receive your order! Tracking your package is easy.

Quick Track Your Order#

🔗 Track Now: capyera.com/apps/track-order

Enter your order number and email/phone number to see your tracking information instantly.

Finding Your Tracking Number#

Once your order ships, you'll receive a shipping confirmation email with:

• Your tracking number

• A direct link to track your package

• Estimated delivery date

Haven't received the email?

• Check your spam/junk folder

• Search your inbox for "Capyera" or "shipped."

• Still can't find it? Contact us at support@capyera.com, and we'll send it again

How to Track Your Package#

Option 1: Use our Track Order page (easiest!)

1. Go to capyera.com/apps/track-order

2. Enter your order number

3. Enter the email or phone number you used at checkout

4. Click "Track"

Option 2: Click the tracking link in your shipping email

Option 3: Track manually

1. Go to your account at www.capyera.com/account

2. Click "Order History"

3. Find your order and click "Track Package."

4. You'll be taken directly to the carrier's tracking page

Option 4: Track on the carrier's website

• USPS: tools.usps.com/go/TrackConfirmAction

• UPS: www.ups.com/tracking

• FedEx: www.fedex.com/tracking

• SpeedX: https://tracking.speedx.io/

• Yodel: https://www.yodel.co.uk/track

Understanding Tracking Updates#

"Label Created" or "Pre-shipment"

• We've created your shipping label

• The package hasn't been picked up by the carrier yet

• Usually updates within 24-48 hours

"In Transit"

• Your package is on its way!

• Check the estimated delivery date

"Out for Delivery"

• The package is on the delivery truck

• You'll receive it today

"Delivered"

• The package has been delivered

• Check your mailbox, front door, or building office

Still Need Help?#

Can't find your tracking number or have questions about your delivery?

Contact Us:

• 📧 Email: hello@capyera.com

• 💬 Chat: Click the chat bubble in the bottom right

• 📱 Instagram/Facebook: @capyera

We respond within 24 hours (usually much faster!).