Here's what to expect.
Standard Processing Time
1-2 business days
All orders ship from our warehouse within 1-2 business days of being placed.
What "Processing" Means
Processing is the time it takes us to:
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Pick your items from our warehouse
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Pack your order carefully
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Create your shipping label
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Hand off to the carrier
This happens before your package starts its journey to you.
How to Know When Your Order Ships
You'll receive a shipping confirmation email with:
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Your tracking number
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Carrier information
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Estimated delivery date
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Direct link to track your package
Haven't received shipping confirmation?
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Check your spam/junk folder
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It may still be processing
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Contact us at hello@capyera.com if it's been 3+ business days
Processing vs. Transit Time
Total delivery time = Processing + Transit
Example:
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Processing: 1-2 business days
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Transit: 5-7 business days
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Total: 6-9 business days from order to delivery
Still have questions?
Contact Us:
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📧 Email: hell@capyera.com
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💬 Chat: Click the chat bubble in the bottom right
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📱 Instagram/Facebook: @capyera
We respond within 24 hours (usually much faster!).